Shipping Information

Delivery Information

Dispatch Time

  • 98% of products are dispatched within 1 business day. Please ensure your address is correct during checkout as our system cannot accept order cancellations after payment.

Delivery Time

  • Allow 5-10 business days for delivery. Your item will be sent via courier or Australia Post depending on its size and weight. Check the individual product page for the delivery method.


  • All deliveries come with a unique tracking number, allowing you to trace your delivery online.

PO Boxes

  • PO Boxes cannot receive items above 25kg or longer than one metre.

Address Accuracy

  • Buyers must provide the correct delivery address and mobile phone number at checkout. Address changes after checkout are not valid.

Shipping Costs

  • Shipping costs are calculated at checkout based on weight, size, and postcode.

Free Shipping

  • We offer Free Shipping on over 70% of our products to most metropolitan areas. Shipping costs may apply to areas outside our Free Shipping zones.

Australia Post Deliveries

  • If goods are sent via Australia Post, you may receive a knock on the door or a card in your letterbox indicating your item is available for pickup from your local post office. A signature is required for collection.
  • A re-delivery fee will apply for items returned due to an incorrect delivery address or failure to collect from the post office.

Courier Deliveries

  • Couriers will contact the nominated receiver via email with delivery updates once the item reaches the nearest depot. Use the tracking number provided to check delivery status.
  • Items are delivered during normal business hours (9am-5pm) on weekdays. Delivery is not available on weekends, public holidays, or after business hours.
  • Couriers may require assistance unloading items from the vehicle. Deliveries are to the property entrance only.
  • A re-delivery fee will apply for items returned due to an incorrect delivery address or unsuccessful delivery.

Remote Areas

  • For remote areas such as farms, islands, mining camps, and small towns, delivery to the nearest freight depot may be necessary.